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American Airlines is laying off 656 employees as it restructures a new Customer Success team. ... The layoffs will eliminate 8.2% of its 8,000 customer service-related positions for a total of 656 ...
The labor union that represents American Airlines flight attendants on Wednesday rejected a company proposal to immediately raise pay by 17%.
On 19 March 2020, Qantas confirmed it would suspend about 60% of domestic flights, [168] put two-thirds of its employees on leave, suspend all international flights and ground more than 150 of its aircraft from the end of March until at least 31 May 2020 following expanded travel restrictions.
The airline said it will allow customers to pay extra for what it’s calling “Go Big” class of tickets, for those passengers in one of the extra wide seats in the front of the cabin ...
The Airlines Reporting Corporation (ARC) is a company that provides ticket transaction settlement services between airlines and travel agencies (both traditional and online) and the travel management companies that sell their products in the United States. ARC, which is owned by nine major airlines, also offers its transactional data within ...
Zonal Employee Discount (ZED) is a multilateral agreement for reduced rate personal travel by airline employees and other travelers. Airlines may bilaterally agree to apply one of three fare levels (Low, Medium, High), space-available / subload and / or positive space / firm reservation status, as well as eligibility for travel in the economy and / or business class cabins.