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If you no longer have your Security Key, use these steps: Go to the Sign-In Helper. Sign in and go to the AOL Account Security page. Turn off Security Key 2-Step Verification. When you get your Security Key back or get a new key, you can re-enable 2-Step Verification in your Account Security settings.
Download an authenticator app from the Google Play Store or App Store. Popular authenticator apps include Google Authenticator, Microsoft Authenticator, LastPass Authenticator, and Authy. Enable 2-step for authenticator app. Important - You may not see this option as it yet available for all accounts. 1. Sign in to your Account Security page. 2.
Manually enter the secret key: Type "Wikipedia" into the "Provider" field, and your account name into the "Account Name" field. Copy the "Two-factor authentication secret key" from "Step 2" of the setup page and paste it into the "2FA Token" field. Click "Add" at the top-right of Authenticator. Go back to the 2FA enrollment page.
When creating an app password, use a browser that you've used to sign into AOL Mail for several days in a row and avoid using Incognito mode.If this isn’t successful, use webmail or the official AOL App to access your email.
A software token (a.k.a. soft token) is a piece of a two-factor authentication security device that may be used to authorize the use of computer services. [1] Software tokens are stored on a general-purpose electronic device such as a desktop computer, laptop, PDA, or mobile phone and can be duplicated.
A public-private key pair is used to perform public-key cryptography. The public key is known to (and trusted by) the verifier while the corresponding private key is bound securely to the authenticator. In the case of a dedicated hardware-based authenticator, the private key never leaves the confines of the authenticator.
AOL provides advanced security products to help prevent attacks, boost your internet speed to browse faster and shop more safely. AOL also offers 24x7 support.
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