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Service Blueprint The service blueprint is a way to describe the flow of a customer through a service operation from the start to the finish, along with the actions provided by the service providers both in interaction with the customer and in the "back room" out of sight of the customer. For example, if a customer wishes to purchase a suit ...
[9] [10] On 28 September 1970 PNKA was changed to Perusahaan Jawatan Kereta Api (PJKA, the Railway Service Corporation). [11] Much of the branch lines constructed in the colonial era were lifted up or abandoned in the 1980s. Railway operations in Indonesia were at one time regulated by Act No. 13 of 1992 on Railways.
Service companies of Indonesia (3 C, 2 P) T. Tourism in Indonesia (10 C, 16 P) Transport in Indonesia (17 C, 4 P) This page was last edited on 12 January 2020, at 19: ...
GMF AeroAsia (PT Garuda Maintenance Facility AeroAsia Tbk) is an Indonesian company that specialises in aircraft maintenance repair and overhaul. The company serves the Asia-Pacific region and employs more than 4,000 people, and is based in Tangerang, Indonesia, it has many offices around the world.
Gojek was started by Nadiem Makarim in 2010 as a call center and 20 ojeks (motorcycle taxi) to arrange transportation and courier deliveries. [15] In 2015, Gojek started an app which boosted the orders from 3,000 to 10,000 orders per day, and expanded the services including food delivery, ticket sales, etc. [15] In 2017, Gojek become Indonesia's first unicorn startup, with orders up to 300,000 ...
Service management in the manufacturing context, is integrated into supply chain management as the intersection between the actual sales and the customer point of view. The aim of high-performance service management is to optimize the service-intensive supply chains, which are usually more complex than the typical finished-goods supply chain.
Operations management covers sectors like banking systems, hospitals, companies, working with suppliers, customers, and using technology. Operations is one of the major functions in an organization along with supply chains, marketing, finance and human resources. The operations function requires management of both the strategic and day-to-day ...
PT Pelita Air Service, trading as Pelita Air, is a domestic [a] airline based in Jakarta, Indonesia. [3] Its main operating base is Soekarno–Hatta International Airport , and it is headquartered at Pondok Cabe Airport .