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  2. PayPal - Wikipedia

    en.wikipedia.org/wiki/PayPal

    eBay, PayPal, Kijiji and StubHub, 500 King Street West, Toronto, April 2014. PayPal Holdings, Inc. is an American multinational financial technology company operating an online payments system in the majority of countries that support online money transfers; it serves as an electronic alternative to traditional paper methods such as checks and money orders.

  3. Xoom Corporation - Wikipedia

    en.wikipedia.org/wiki/Xoom_Corporation

    Xoom Corporation was founded in 2001 by Alan Braverman and Kevin Hartz, [1] with its headquarters in San Francisco, California. [2]In June 2010, Xoom was cited in a study by the Inter-American Dialogue of 79 remittance service providers, as having amongst the highest consumer satisfaction ratings.

  4. FCR (company) - Wikipedia

    en.wikipedia.org/wiki/FCR_(company)

    Based in Roseburg, Oregon, FCR was founded in 2005 as Comspan Call Center Services, a division of the communications company, Comspan. After the communications company was bought by a Canadian corporation, the call center was established as its own company by Comspan co-founder John Stadter and business partner Matthew Achak.

  5. Online dispute resolution - Wikipedia

    en.wikipedia.org/wiki/Online_dispute_resolution

    Online dispute resolution (ODR) is a form of dispute resolution which uses technology to facilitate the resolution of disputes between parties. It primarily involves negotiation , mediation or arbitration , or a combination of all three.

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  7. Peter Thiel - Wikipedia

    en.wikipedia.org/wiki/Peter_Thiel

    Peter Andreas Thiel (/ t iː l /; born 11 October 1967) is an American entrepreneur, venture capitalist, and political activist. [1] [2] [3] A co-founder of PayPal, Palantir Technologies, and Founders Fund, he was the first outside investor in Facebook.

  8. Elon Musk - Wikipedia

    en.wikipedia.org/wiki/Elon_Musk

    In 2002, PayPal was acquired by eBay for $1.5 billion in stock, of which Musk—PayPal's largest shareholder with 11.7% of shares—received $176 million. [76] [77] In 2017, more than 15 years later, Musk purchased the X.com domain from PayPal for its "sentimental value". [78] [79] In 2022, Musk discussed a goal of creating "X, the everything ...

  9. First Call Resolution - Wikipedia

    en.wikipedia.org/wiki/First_Call_Resolution

    First Call Resolution or First Contact Resolution (FCR) is a metric that measures a call center's performance for resolving customer interactions on the first call or contact, eliminating the need for follow-up contacts. [1] FCR is one of the most-watched metrics and considered the most important call center industry metric. Ideally, the FCR ...