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2. Change management - Wikipedia

   en.wikipedia.org/wiki/Change_management

   Change management (CM) is a discipline ... success with applying Lean and Agile principles to the field of change management. ... for testing concepts and putting ...

3. Change management (engineering) - Wikipedia

   en.wikipedia.org/wiki/Change_management...

   Table 1: Role descriptions for the change request management process Role Description Customer: The customer is the role that requests a change due to problems encountered or new functionality requirements; this can be a person or an organizational entity and can be in- or external to the company that is asked to implement the change.

4. Change management (ITSM) - Wikipedia

   en.wikipedia.org/wiki/Change_management_(ITSM)

   Change management is an IT service management discipline. The objective of change management in this context is to ensure that standardized methods and procedures are used for efficient and prompt handling of all changes to control IT infrastructure, in order to minimize the number and impact of any related incidents upon service. Changes in ...

5. Business process re-engineering - Wikipedia

   en.wikipedia.org/wiki/Business_process_re...

   Change management, which involves all human and social related changes and cultural adjustment techniques needed by management to facilitate the insertion of newly designed processes and structures into working practice and to deal effectively with resistance, is considered by many researchers to be a crucial component of any BPR effort. One of ...

6. Organization development - Wikipedia

   en.wikipedia.org/wiki/Organization_development

   The change agent is to be prepared for having to address all of the above hazards and obstacles. Some of the things which will help the change agent are: A real need in the client system to change; Genuine support from management; Setting a personal example: listening, supporting behavior; A sound background in the behavioral sciences

7. Configuration management - Wikipedia

   en.wikipedia.org/wiki/Configuration_management

   ITIL specifies the use of a configuration management system (CMS) or configuration management database (CMDB) as a means of achieving industry best practices for Configuration Management. CMDBs are used to track Configuration Items (CIs) and the dependencies between them, where CIs represent the things in an enterprise that are worth tracking ...