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  2. 81 Times Customer Support Chats Were Completely Useless - AOL

    www.aol.com/lifestyle/81-times-customer-support...

    "If the question is simple and the customer calls to get the answer from a live agent, the agent should take a minute or two to show/teach the customer how to use the self-service chatbot for the ...

  3. Savings bonds: What they are and how to cash them in - AOL

    www.aol.com/finance/savings-bonds-cash-them...

    Savings bonds vs. corporate bonds. While the government issues U.S. savings bonds, corporate bonds are sold by companies looking to raise funds to build their capital. The company offers fixed or ...

  4. Warrant (finance) - Wikipedia

    en.wikipedia.org/wiki/Warrant_(finance)

    When the warrant issued by the company is exercised, the company issues new shares of stock, so the number of outstanding shares increases. When a call option is exercised, the owner of the call option receives an existing share from an assigned call writer (except in the case of employee stock options , where new shares are created and issued ...

  5. Securities lending - Wikipedia

    en.wikipedia.org/wiki/Securities_lending

    In finance, securities lending or stock lending refers to the lending of securities by one party to another.. The terms of the loan will be governed by a "Securities Lending Agreement", [1] which requires that the borrower provides the lender with collateral, in the form of cash or non-cash securities, of value equal to or greater than the loaned securities plus an agreed-upon margin.

  6. Securities market - Wikipedia

    en.wikipedia.org/wiki/Securities_market

    Companies, governments or public sector institutions can obtain funding through the sale of a new stock or bond issue. This is typically done through a syndicate of securities dealers. The process of selling new issues to investors is called underwriting. In the case of a new stock issue, this sale is a public offering. Dealers earn a ...

  7. What Are Callable Bonds and How Do They Work? - AOL

    www.aol.com/callable-bonds-161308719.html

    The specifics vary from bond to bond, but callable bonds always have one thing in common — the issuer can pay off the bond early. As an investor, there are potential benefits and drawbacks to ...