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  2. 81 Times Customer Support Chats Were Completely Useless - AOL

    www.aol.com/lifestyle/81-times-customer-support...

    As a bonus, you'll find a story further down, about how one customer's viral interaction with an AI customer service bot went hilariously off-script, prompting a delivery company to do damage control.

  3. What Are Callable Bonds and How Do They Work? - AOL

    www.aol.com/callable-bonds-161308719.html

    The specifics vary from bond to bond, but callable bonds always have one thing in common — the issuer can pay off the bond early. As an investor, there are potential benefits and drawbacks to ...

  4. Warrant (finance) - Wikipedia

    en.wikipedia.org/wiki/Warrant_(finance)

    When the warrant issued by the company is exercised, the company issues new shares of stock, so the number of outstanding shares increases. When a call option is exercised, the owner of the call option receives an existing share from an assigned call writer (except in the case of employee stock options , where new shares are created and issued ...

  5. Financial instrument - Wikipedia

    en.wikipedia.org/wiki/Financial_instrument

    Financial instruments are monetary contracts between parties. They can be created, traded, modified and settled. They can be cash (currency), evidence of an ownership, interest in an entity or a contractual right to receive or deliver in the form of currency (forex); debt (bonds, loans); equity (); or derivatives (options, futures, forwards).

  6. How to invest in bonds - AOL

    www.aol.com/finance/invest-bonds-182100045.html

    Buying bonds directly from the U.S. Treasury: The U.S. federal government allows you to buy Treasury bonds directly through a service called Treasury Direct. This allows you to avoid a middleman ...

  7. Customer service - Wikipedia

    en.wikipedia.org/wiki/Customer_service

    Customer service is the assistance and advice provided by a company through phone, online chat, mail, and e-mail to those who buy or use its products or services. Each industry requires different levels of customer service, [ 1 ] but towards the end, the idea of a well-performed service is that of increasing revenues.

  8. LiveChat - Wikipedia

    en.wikipedia.org/wiki/LiveChat

    LiveChat application viewed as agent. Website chat widget - embedded on customer's website and seen by the end users (website visitors) as a small chat box, traditionally displayed in the bottom right corner of the web browser. Chat widget is visible on desktop and mobile devices, either in the browser or as a part of mobile application.

  9. Savings bonds: What they are and how to cash them in - AOL

    www.aol.com/finance/savings-bonds-cash-them...

    Savings bonds vs. corporate bonds. While the government issues U.S. savings bonds, corporate bonds are sold by companies looking to raise funds to build their capital. The company offers fixed or ...