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  2. Target operating model - Wikipedia

    en.wikipedia.org/wiki/Target_operating_model

    The target operating model is the "to be" model. It is possible to produce a target operating model for a business or a function within a business or a government department or a charity. There are many different frameworks identifying the components of a target operating model. Hence each project to define a target operating model will focus ...

  3. Operating model - Wikipedia

    en.wikipedia.org/wiki/Operating_model

    An operating model describes how an organization delivers value, as such it is a subset of the larger concept 'business model'. A business model describes how an organization creates, delivers and captures value and sustains itself in the process. An operating model focuses on the delivery element of the business model.

  4. Hayes-Wheelwright matrix - Wikipedia

    en.wikipedia.org/wiki/Hayes-Wheelwright_matrix

    A company's place on the matrix depends on two dimensions – the process structure/process lifecycle and the product structure/product lifecycles. [1] The process structure/process lifecycle is composed of the process choice (job shop, batch, assembly line, and continuous flow) and the process structure (jumbled flow, disconnected line flow, connected line flow and continuous flow). [1]

  5. Operations management for services - Wikipedia

    en.wikipedia.org/wiki/Operations_management_for...

    For manufactured products, quality problems are handled through warranties, returns and repair after the product is delivered. In high contact services there is no time to fix quality problems later; they must be handled by service recovery as the service is delivered. For example, if soup is spilled on the customer in a restaurant, the waiter ...

  6. Value-stream mapping - Wikipedia

    en.wikipedia.org/wiki/Value-stream_mapping

    Value-stream mapping has supporting methods that are often used in lean environments to analyze and design flows at the system level (across multiple processes).. Although value-stream mapping is often associated with manufacturing, it is also used in logistics, supply chain, service related industries, healthcare, [5] [6] software development, [7] [8] product development, [9] project ...

  7. Service integration and management - Wikipedia

    en.wikipedia.org/wiki/Service_integration_and...

    Sourcing from multiple suppliers allows an organization to maintain in-house technical teams or large single source suppliers, and become more adaptable by taking advantage of competitive marketplace behaviors which incentivise cost reduction and leverage innovation.

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