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In science and engineering, root cause analysis (RCA) is a method of problem solving used for identifying the root causes of faults or problems. [1] It is widely used in IT operations, manufacturing, telecommunications, industrial process control, accident analysis (e.g., in aviation, [2] rail transport, or nuclear plants), medical diagnosis, the healthcare industry (e.g., for epidemiology ...
Root-cause analysis is intended to reveal key relationships among various variables, and the possible causes provide additional insight into process behavior. It shows high-level causes that lead to the problem encountered by providing a snapshot of the current situation.
COBIT also defines a problem management process (DS10) with key activity of Perform root cause analysis. RPR is a superset of this step in that it defines a process that covers all of the activities needed to perform Problem investigation & diagnosis, including Root Cause identification.
One of the thinking processes in the theory of constraints, a current reality tree (CRT) is a tool to analyze many systems or organizational problems at once. By identifying root causes common to most or all of the problems, a CRT can greatly aid focused improvement of the system.
A root cause is the identification and investigation of the source of the problem where the person(s), system, process, or external factor is identified as the cause of the nonconformity. The root cause analysis can be done via 5 Whys or other methods, e.g. an Ishikawa diagram.
FRACAS records the problems related to a product or process and their associated root causes and failure analyses to assist in identifying and implementing corrective actions. The FRACAS method [ 1 ] was developed by the US Govt. and first introduced for use by the US Navy and all department of defense agencies in 1985.