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  2. Tracking number - Wikipedia

    en.wikipedia.org/wiki/Tracking_number

    It is a unique ID number or code assigned to a package or parcel. The tracking number is typically printed on the shipping label as a bar code that can be scanned by anyone with a bar code reader or smartphone. In the United States, some of the carriers using tracking numbers include UPS, [1] FedEx, [2] and the United States Postal Service. [3]

  3. United Parcel Service - Wikipedia

    en.wikipedia.org/wiki/United_Parcel_Service

    In 1992, UPS began tracking all ground shipments electronically. In 1994, UPS.com debuted, and provided an interface to make what was primarily internal operational information available for customer access. After 27 years of providing this information, UPS chose to hide it again for most packages in 2021 and this information is no longer ...

  4. Package tracking - Wikipedia

    en.wikipedia.org/wiki/Package_tracking

    The service became quickly popular: for UPS the number of packages tracked on the web increased from 600 a day in 1995 [9] to 3.3 million a day in 1999. [10] On-line package tracking became available for all major carrier companies, and was improved by the emergence of websites that offered consolidated tracking for different mail carriers. [11]

  5. Package redirection scam - Wikipedia

    en.wikipedia.org/wiki/Package_redirection_scam

    This makes it very hard to perform a chargeback, as the tracking shows the item has been delivered. [2] This is also known as an FTID scam , standing for Fake Tracking ID . [ 3 ] [ 4 ] When this scam is successful, the tracking number will show that the package has been delivered to the correct address, when the package was instead delivered to ...

  6. Freight forwarder - Wikipedia

    en.wikipedia.org/wiki/Freight_forwarder

    In a single transaction, the forwarder may be acting as a carrier (principal) or as an agent for his customer or both. Together with tracking, freight forwarding agents often have real time information on the freight. [8] Some forwarders may specialize in niche areas such as rail-freight, and collection and deliveries around a port.

  7. Issue tracking system - Wikipedia

    en.wikipedia.org/wiki/Issue_tracking_system

    An issue tracking system often also contains a knowledge base containing information on each customer, resolutions to common problems, and other such data. An issue tracking system is similar to a " bugtracker ", and often, a software company will sell both, and some bugtrackers are capable of being used as an issue tracking system, and vice versa.

  8. Customer relationship management - Wikipedia

    en.wikipedia.org/wiki/Customer_relationship...

    It implements sales promotion analysis, automates the tracking of a client's account history for repeated sales or future sales and coordinates sales, marketing, call centers, and retail outlets. It prevents duplicate efforts between a salesperson and a customer and also automatically tracks all contacts and follow-ups between both parties. [21 ...

  9. Reference data - Wikipedia

    en.wikipedia.org/wiki/Reference_data

    A further difference between reference data and master data is that a change to the reference data values may require an associated change in business process to support the change, while a change in master data will always be managed as part of existing business processes. For example, adding a new customer or sales product is part of the ...