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OTRS (originally Open-Source Ticket Request System) is a service management suite. The suite contains an agent portal, admin dashboard and customer portal. In the agent portal, teams process tickets and requests from customers (internal or external). There are various ways in which this information, as well as customer and related data can be ...
The email system includes support for auto-responses, attachments, and full customization of all the rules which govern email. Emails are stored in RT as correspondence on a ticket, and the software can make a distinction between public replies and private comments to show them as appropriate.
Accesso Technology Group PLC (formerly Lo-Q) is a publicly listed technology company based in Berkshire, England. [2] Accesso has 9 offices across the world, and serves 1000 venues globally, providing ticketing, point of sale, virtual queuing, distribution and guest experience management solutions.
The system used teleprinter machines located around the world to feed information into the system, which then sent orders back to teleprinters located at the fighter bases. It was one of the first online systems. [3] Smith and Watson observed that the SAGE system's basic architecture was suitable for use in American Airlines' booking services.
Dice (stylized as DICE) is a ticketing software company based in London, United Kingdom. [1] Its web and mobile technology products enable users (often referred to by the company as fans) [2] to search, browse and buy tickets to all kinds of live events, including concerts, festivals, comedy shows and other types of performances or talks.
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