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  2. Quality, cost, delivery - Wikipedia

    en.wikipedia.org/wiki/Quality,_cost,_delivery

    Quality, cost, delivery (QCD), sometimes expanded to quality, cost, delivery, morale, safety (QCDMS), [1] is a management approach originally developed by the British automotive industry. [2] QCD assess different components of the production process and provides feedback in the form of facts and figures that help managers make logical decisions.

  3. Quality costs - Wikipedia

    en.wikipedia.org/wiki/Quality_costs

    In process improvement efforts, quality costs tite or cost of quality (sometimes abbreviated CoQ or COQ [1]) is a means to quantify the total cost of quality-related efforts and deficiencies. It was first described by Armand V. Feigenbaum in a 1956 Harvard Business Review article.

  4. Quality management - Wikipedia

    en.wikipedia.org/wiki/Quality_management

    Quality Management Software is a category of technologies used by organizations to manage the delivery of high-quality products. Solutions range in functionality, however, with the use of automation capabilities, they typically have components for managing internal and external risk, compliance, and the quality of processes and products.

  5. Psychological pricing - Wikipedia

    en.wikipedia.org/wiki/Psychological_pricing

    The total cost of purchased items is then rounded up or down to, for example, the nearest 0.05. This may have an effect on future just-below pricing, especially at small retail outlets where single-item purchases are more common, encouraging vendors to price with .98 and .99 endings, which are rounded up when .05 is the smallest denomination ...

  6. Project management triangle - Wikipedia

    en.wikipedia.org/wiki/Project_management_triangle

    Cost Estimating is an approximation of the cost of all resources needed to complete activities. Cost budgeting aggregating the estimated costs of resources, work packages and activities to establish a cost baseline. Cost Control – factors that create cost fluctuation and variance can be influenced and controlled using various cost management ...

  7. Psychic cost - Wikipedia

    en.wikipedia.org/wiki/Psychic_cost

    A psychic cost is a subset of social costs that specifically represent the costs of added stress or losses to quality of life. [1] In managerial economics and marketing , psychic costs "measure the stress of having to think about a transaction".

  8. Pirsig's Metaphysics of Quality - Wikipedia

    en.wikipedia.org/wiki/Pirsig's_Metaphysics_of...

    Pirsig defines "static quality" patterns as everything which can be defined. Everything found in a dictionary, for instance, is a static quality pattern. Pirsig then divides static quality into inorganic, biological, social, and intellectual patterns, in ascending order of morality (based on evolutionary order).

  9. Cost of poor quality - Wikipedia

    en.wikipedia.org/wiki/Cost_of_poor_quality

    Cost of poor quality (COPQ) or poor quality costs (PQC) or cost of nonquality, are costs that would disappear if systems, processes, and products were perfect. COPQ was popularized by IBM quality expert H. James Harrington in his 1987 book Poor-Quality Cost. [1] COPQ is a refinement of the concept of quality costs.