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Use the Sign-in Helper to locate your username and regain access to your account by entering your recovery mobile number or alternate email address.; To manage and recover your account if you forget your password or username, make sure you have access to the recovery phone number or alternate email address you've added to your AOL account.
If you're using an older or outdated browser, such as Internet Explorer, you may need to access AOL Mail from a different browser. If you don't have an updated or supported browser installed on your computer, update your existing browser or download a new one.
Enter one of the account recovery items listed. Click Continue. Follow the instructions given in the Sign-in Helper. Change your password. From a desktop or mobile web browser: Sign in to the AOL Account security page. Click Change password. Enter a new password. Click Continue. From most AOL mobile apps: Tap the Menu icon. Tap Manage Accounts.
Tell us one of the following to get started: Sign-in email address or mobile number; Recovery phone number; Recovery email address
Sign in to the AOL Account Security page.; Scroll to the bottom of the page. First add a new email or phone number. Enter your new recovery info and follow the on-screen prompts.
Click on the video below to see the steps for the Spark Mail Desktop App for Windows. The video will open in a new tab. Open Spark Mail. Click Reauthorize. Enter your entire email address, including @aol.com. Click the blue arrow to continue. Enter your account name, email address, and password.
Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.
Monitoring your recent login activity can help you find out if your account has been accessed by unauthorized users. Review your recent activity and revoke access to suspicious entries using the info below. Remove suspicious activity. From a desktop or mobile browser, sign in and visit the Recent activity page. Depending on how you access your ...