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  2. Organisational routines - Wikipedia

    en.wikipedia.org/wiki/Organisational_routines

    Routines do not have to result in inertia as it can also result in stability. This function is ignored in favour of the pathological condition 'inertia'. The stability provision plays a key role in learning as it allows comparison. Therefore, routines have a role in the provision of stability and the implementation of change.

  3. Keystroke-level model - Wikipedia

    en.wikipedia.org/wiki/Keystroke-level_model

    It measures only one aspect of performance: time, [21] which means execution time and not the time to acquire or learn a task [22] It considers only expert users. Generally, users differ regarding their knowledge and experience of different systems and tasks, motor skills and technical ability [23] It considers only routine unit tasks [24]

  4. Knowledge worker - Wikipedia

    en.wikipedia.org/wiki/Knowledge_worker

    routine tasks; simple prioritization of work; There is a set of transitional tasks which include roles that are seemingly routine, but that require deeper technology, product, or customer knowledge to fulfill the function. These include: providing technical or customer support; handling unique customer issues; addressing open-ended inquiries

  5. Standard operating procedure - Wikipedia

    en.wikipedia.org/wiki/Standard_operating_procedure

    A standard operating procedure (SOP) is a set of step-by-step instructions compiled by an organization to help workers carry out routine operations. [1] SOPs aim to achieve efficiency, quality output, and uniformity of performance, while reducing miscommunication and failure to comply with industry regulations. [citation needed]

  6. Job performance - Wikipedia

    en.wikipedia.org/wiki/Job_performance

    Whereas task performance describes obligatory behaviors, contextual behaviors are behaviors that do not fulfill specific aspects of the job's required role. Citizenship behaviors are defined as behaviors which contribute to the goals of the organization through their effect on the social and psychological conditions. [ 6 ]

  7. Job characteristic theory - Wikipedia

    en.wikipedia.org/wiki/Job_characteristic_theory

    Job characteristics theory is a theory of work design.It provides “a set of implementing principles for enriching jobs in organizational settings”. [1] The original version of job characteristics theory proposed a model of five “core” job characteristics (i.e. skill variety, task identity, task significance, autonomy, and feedback) that affect five work-related outcomes (i.e ...

  8. Task management - Wikipedia

    en.wikipedia.org/wiki/Task_management

    Task management is the process of overseeing a task through its lifecycle. It involves planning, testing, tracking, and reporting. It involves planning, testing, tracking, and reporting. Task management can help individuals achieve goals or enable groups of individuals to collaborate and share knowledge for the accomplishment of collective ...

  9. Task-oriented and relationship-oriented leadership - Wikipedia

    en.wikipedia.org/wiki/Task-oriented_and...

    Task-oriented leaders focus on getting the necessary task, or series of tasks, in hand in order to achieve a goal. These leaders are typically less concerned with the idea of catering to employees and more concerned with finding the step-by-step solution required to meet specific goals.