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An automated call distribution system, commonly known as automatic call distributor or automatic call dispatcher (ACD), is a telephony device that answers and distributes incoming calls to a specific group of terminals or agents within an organization. ACDs direct calls based on parameters that may include the caller's telephone number, the ...
In criminal procedure, an adjournment in contemplation of dismissal (ACD or ACOD) allows a court to defer the disposition of a defendant's case, with the potential that the defendant's charge will be dismissed if the defendant does not engage in additional criminal conduct or other acts prohibited by the court as a condition of the ACD.
ACD was founded as ACD Computers in 1986 by Kevin Schoen. ACD built and sold their own computer systems through the 1990s. In 1994 ACD became an Internet Service Provider, selling dial-up, hosting and other Internet Services. ACD Telecom, Inc., which is part of ACD obtained CLEC license in early 2000.
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It is an enhancement to the automatic call distributor (ACD) systems found in most call centres. The need for skills-based routing has arisen as call centres have become larger and dealt with a wider variety of call types.
The suit claims the Postal Service’s refusal to deliver mail to the old mailbox location on Klein’s property line is “arbitrary and capricious.” Klein said he’s not seeking monetary ...
Please improve it by verifying the claims made and adding inline ... Alianţa de Centru Dreapta, ACD) was a centre-right political alliance between 2011 and 2013 ...