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Telephone interpreting is especially helpful for settings in which the two parties would communicate via telephone anyway, such as interactions between call centers and consumers, calls between members of the public and emergency telephone call centres, etc. Telephone interpreting can be used to take applications over the phone and help ...
A typical relay service conversation. A telecommunications relay service, also known as TRS, relay service, or IP-relay, or Web-based relay service, is an operator service that allows people who are deaf, hard of hearing, deafblind, or have a speech disorder to place calls to standard telephone users via a keyboard or assistive device.
TeleSign provides the combined video relay and video remote interpreting service for the deaf and hard-of-hearing clients at work. The clients must apply to the integration agency for videophones and funds. The subscription is 220 euros per month with one point seven euro per minute of video relay service.
Video remote interpreting (VRI) is a videotelecommunication service that uses devices such as web cameras or videophones to provide sign language or spoken language interpreting services. This is done through a remote or offsite interpreter, in order to communicate with persons with whom there is a communication barrier .
Offered traffic (in erlangs) is related to the call arrival rate, λ, and the average call-holding time (the average time of a phone call), h, by: E = λ h {\displaystyle E=\lambda h} provided that h and λ are expressed using the same units of time (seconds and calls per second, or minutes and calls per minute).
These call charges can be calculated on a fixed per call basis, a variable basis depending on the time or distance of the call, or a combination of the two. Call charges can even vary at different times of the day. For many local calls the charge is zero; see flat rate.
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