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  2. Apple certification programs - Wikipedia

    en.wikipedia.org/wiki/Apple_certification_programs

    They are designed to create a high level of technical proficiency among Macintosh service technicians, help desk support, technical support, system administrators, and professional users. Apple certification exams are offered at Prometric testing centers and Apple Authorized Training Centers, as well as online through Pearson Vue .

  3. Technical support - Wikipedia

    en.wikipedia.org/wiki/Technical_support

    Technical support, commonly shortened as tech support, is a customer service provided to customers to resolve issues, commonly with consumer electronics. This is commonly provided via call centers , online chat and email . [ 1 ]

  4. System administrator - Wikipedia

    en.wikipedia.org/wiki/System_administrator

    A security administrator is a specialist in computer and network security, including the administration of security devices such as firewalls, as well as consulting on general security measures. A web administrator maintains web server services (such as Apache or IIS) that allow for internal or external access to web sites. Tasks include ...

  5. Application analyst - Wikipedia

    en.wikipedia.org/wiki/Application_analyst

    An application analyst (also applications systems analyst) is someone whose job is to support a given application or applications. This may entail some computer programming, some system administration skills, and the ability to analyze a given problem, diagnose it and find its root cause, and then either solve it or pass the problem on to the relevant people if it does not lie within the ...

  6. Computer repair technician - Wikipedia

    en.wikipedia.org/wiki/Computer_repair_technician

    Computer technicians work in a variety of settings, encompassing both the public and private sectors.Because of the relatively brief existence of the profession, institutions offer certificate and degree programs designed to prepare new technicians, but computer repairs are frequently performed by experienced and certified technicians who have little formal training in the field.

  7. Technology specialist - Wikipedia

    en.wikipedia.org/wiki/Technology_specialist

    An IT specialist, computer professional, or an IT professional may be: a person working in the field of information technology; a person who has undergone training in a computer-field-related colleges, universities and computer institutes; or; a person who has proven extensive knowledge in the area of computing.