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  2. Download, install, or uninstall AOL Desktop Gold

    help.aol.com/articles/aol-desktop-downloading...

    Learn how to download and install or uninstall the Desktop Gold software and if your computer meets the system requirements.

  3. Restore your browser to default settings - AOL Help

    help.aol.com/articles/reset-web-settings

    If you've cleared the cache in your web browser, but are still experiencing issues, you may need to restore its original settings. This can remove adware, get rid of extensions you didn't install, and improve overall performance. Restoring your browser's default settings will also reset your browser's security settings.

  4. Use AOL Desktop Gold to import your bookmarks and saved ...

    help.aol.com/articles/use-aol-desktop-gold-to...

    1. Sign in to Desktop Gold. 2. Click Settings in the upper left. 3. Click Browser. 4. Click the Import tab. 5. Click the Import from menu | select Chrome. 6. Click Import Now to import your data.

  5. Troubleshooting AOL Desktop Gold

    help.aol.com/articles/aol-desktop-troubleshooting

    If you are missing items or your settings are not saving correctly, try the solutions listed below. Close Desktop Gold and relaunch • Open task manaager • End task on ALL "AOL Desktop.exe" • Open Desktop Gold • If the issue still exists, proceed to the next step. Restart the computer • Restart your computer and restart Desktop Gold

  6. Export your AOL Desktop Gold data to another computer

    help.aol.com/articles/export-your-aol-desktop...

    Personal data that will be backed up includes Mail saved on your PC, Toolbar Favorites, and settings for all Usernames associated with this installation of AOL Desktop Gold. Sign in to Desktop Gold. Click the Settings icon. While in General settings, click the My Data tab. Click Export. Choose a location to save the export file and click save.

  7. Restore a missing AOL Desktop Gold icon or shortcut

    help.aol.com/articles/restore-my-missing-aol...

    There's no reason to waste time looking through your Start menu to launch Desktop Gold when you can have the shortcut ready and waiting for you right on your desktop. Easily add it to your desktop with just a few clicks of your mouse. 1. By the system clock in the taskbar, click the Expand icon . 2. Right-click on the AOL Desktop Gold icon . 3.

  8. Settings A-Z - AOL Help

    help.aol.com/settings

    Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.

  9. Locate your browser version - AOL Help

    help.aol.com/articles/how-do-i-find-the-version...

    Locating the version of the browser you're using is often the first step when attempting to troubleshoot and fix browser problems. Once you find your browser version, you can use that info to check if you're running the latest software. If not, you can update to the latest version to make sure everything runs the way it's supposed to.