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Unfortunately, we’ve decided to discontinue the L.O.L. Surprise! Box subscription and plan to stop producing it. You will not be charged for any future boxes. We appreciate the support for boxes and we hope you check out what we have in store for future products on our main website.
RETURN POLICY/REFUNDS If you receive a defective item, please contact us no later than thirty days from your receipt of the defective item at contact@thelolsurprisebox.com with details and photos of the defect as well as any other relevant information and we will make best efforts to determine a workable solution. We d
Your Name. Your Email Address If contacting us in regards to an order please use your account email. Your Order ID If applicable. Please let us know your question or concern. Our Customer Service team will get back to you via email. Captcha. Need help? Please email us at contact@thelolsurprisebox.com and we will get back to you as soon as possible.
Proposition 65 is a California law that requires companies to inform California consumers about miniscule levels of chemicals that may be found in their products. A Proposition 65 warning label does not mean the product poses any danger to the consumer. We know you’re concerned about product safety and we take all necessary steps to comply ...
CultureFly, in coordination with the Consumer Safety Product Commission (CPSC), is conducting a voluntary recall of the L.O.L. Surprise! Fall 2021 Box Dress-Up Pin and providing a refund based on the MSRP.
*THIS GIFT RECEIPT IS NOT PROOF OF PURCHASE* Contact Us; FAQ & Help Center; Terms & Prop 65
- Item added to your cart - Contact Us; FAQ & Help Center; Terms & Prop 65
Subscription Box ships every season with custom-made exclusive L.O.L. Surprise! goodies that you can’t get anywhere else. This mystery subscription box includes limited edition items such as apparel, accessories, toys, dolls, and more.
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CultureFly is home to a team of dedicated pop culture fanatics who strive to create amazing and original products for both casual and hardcore fans!