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2. Virtual help desk - Wikipedia

   en.wikipedia.org/wiki/Virtual_help_desk

   A virtual help desk allows IT support organizations to virtually deploy IT technicians on demand to support a computer user experiencing technical issues. IT can efficiently manage and allocate global help desk resources, including – most importantly – its personnel, to access any computer to provide support despite the end user or IT rep location.

3. Customer service representative - Wikipedia

   en.wikipedia.org/.../Customer_service_representative

   A Firestone customer service representative in Berkeley Heights, New Jersey. Customer service representatives, customer service advisors, customer service agents, or customer service associates are employees who interact with customers to handle and resolve complaints, process orders, and provide information about an organization’s products and services.

4. Remote service software - Wikipedia

   en.wikipedia.org/wiki/Remote_Service_Software

   Remote service software is used by equipment manufacturers to remotely monitor, access and repair products in use at customer sites. It is a secure, auditable gateway for service teams to troubleshoot problems, perform proactive maintenance, assist with user operations and monitor performance.

5. Motorola Homesight - Wikipedia

   en.wikipedia.org/wiki/Motorola_Homesight

   Motorola Homesight is a brand name for a range of home security and automation products marketed in the U.S. and UK, which include separate items and a product package. The latter is marketed and sold as a kit and the product range offers flexibility in choice of accessories with which the customer can expand the kit into a more complex system.

6. Macromedia HomeSite - Wikipedia

   en.wikipedia.org/wiki/Macromedia_HomeSite

   HomeSite was an HTML editor originally developed by Nick Bradbury. Unlike WYSIWYG HTML editors such as FrontPage and Dreamweaver , HomeSite was designed for direct editing, or " hand coding ", of HTML and other website languages.

7. Nick Bradbury - Wikipedia

   en.wikipedia.org/wiki/Nick_Bradbury

   Nick Bradbury (born May 11, 1967) [1] is an American software developer and entrepreneur. Bradbury is noted for creating the early web-development editors HomeSite and TopStyle, and FeedDemon, the RSS news aggregator for Microsoft Windows.