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Numerous tools are available to address the needs of both these approaches. Synchronous usability testing methodologies involve video conferencing or employ remote application sharing tools such as WebEx. WebEx and GoToMeeting are the most commonly used technologies to conduct a synchronous remote usability test. [5]
In systems engineering, the system usability scale (SUS) is a simple, ten-item attitude Likert scale giving a global view of subjective assessments of usability.It was developed by John Brooke [1] at Digital Equipment Corporation in the UK in 1986 as a tool to be used in usability engineering of electronic office systems.
Usability testing methods aim to evaluate the ease of use of a software product by its users. As existing methods are subjective and open to interpretation, scholars have been studying the efficacy of each method [1] [2] [3] and their adequacy to different subjects, comparing which one may be the most appropriate in fields like e-learning, [4] e-commerce, [5] or mobile applications.
Component-based usability testing is an approach which aims to test the usability of elementary units of an interaction system, referred to as interaction components. The approach includes component-specific quantitative measures based on user interaction recorded in log files, and component-based usability questionnaires.
RITE Method, for Rapid Iterative Testing and Evaluation, [1] typically referred to as "RITE" testing, is an iterative usability method. It was defined by Michael Medlock, Dennis Wixon, Bill Fulton, Mark Terrano and Ramon Romero. It has been publicly championed by Dennis Wixon [2] while working in the games space for Microsoft.
Test method: There are two main ways of testing mobile applications: testing on real devices or testing on emulators. [6] Emulators often miss issues that can only be caught by testing on real devices, but because of the multitude of different devices in the market, real devices can be expensive to purchase and time-consuming to use for testing.
Usability evaluation allows assessing whether the product under evaluation is efficient enough (Are the users able to carry out their task while expending reasonable resources such as time, cognitive or physical demand), effective enough (Can the user complete the tasks they are supposed to perform with the tool?