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Emotional intelligence (EI), also known as emotional quotient (EQ), is the ability to perceive, use, understand, manage, and handle emotions.High emotional intelligence includes emotional recognition of emotions of the self and others, using emotional information to guide thinking and behavior, discerning between and labeling of different feelings, and adjusting emotions to adapt to environments.
Emotional labor is the process of managing feelings and expressions to fulfill the emotional requirements of a job. [1][2] More specifically, workers are expected to regulate their personas during interactions with customers, co-workers, clients, and managers. This includes analysis and decision-making in terms of the expression of emotion ...
Daniel Goleman (born March 7, 1946) is an American psychologist, author, and science journalist. For twelve years, he wrote for The New York Times, reporting on the brain and behavioral sciences. His 1995 book Emotional Intelligence was on The New York Times Best Seller list for a year and a half, a bestseller in many countries, and is in print ...
People with high emotional intelligence can evaluate, control and use their emotions to communicate with others effectively, explains Dr. Tara Lindahl, PsyD., a psychologist with Mindpath Health.
Emotional Intelligence Trumps High IQ In The Workforce. When it comes to hiring intelligent employees, it seems companies prefer people smarts more so than book smarts, a new survey finds. More ...
Reuven Bar-On is an Israeli psychologist and one of the leading pioneers, theorists and researchers in emotional intelligence. [1] Bar-On is thought to be the first to introduce the concept of an “EQ” (“Emotional Quotient”) to measure “emotional and social competence”, [2] [3] although the acronym was used earlier to describe ideas that were not associated with emotional ...
"When those with high emotional intelligence display acts of gratitude, this indicates their social awareness and commitment to the feelings of others around them," Dr. Cooper. 8. "I'm proud of you"
Emotional quotient (EQ) is a measure of self-emotional control ability, introduced in American psychologist Peter Salovey in 1991. The emotional quotient is commonly referred to in the field of psychology as emotional intelligence [6] (also known as emotional competence or emotional skills). IQ reflects a person's cognitive and observational ...