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  2. Manage distribution lists in AOL Mail

    help.aol.com/articles/manage-distribution-lists...

    1. Click the Contacts icon . 2. Click the Lists tab. 3. Select the list you want to edit from the drop-down menu. 4. Under "Add contacts" type the name or address of contacts you want to add, and select it from the suggestions to add it to the list. 5. Click Save.

  3. Add, edit or delete contacts in AOL Mail - AOL Help

    help.aol.com/articles/add-edit-or-delete...

    From AOL Mail, click the Contacts icon. Click on the contact's name. Click the More options icon | Edit contact. Make any changes you want to the contact's info. Click the Camera icon to change the contact's image. Click Save.

  4. Contact list - Wikipedia

    en.wikipedia.org/wiki/Contact_list

    A contact list in Pidgin 2.0. A contact list is a collection of screen names. [1] It is a commonplace feature of instant messaging, Email clients, online games and mobile phones. [1] It has various trademarked and proprietary names in different contexts. [1] Contacts lists' windows show screen names that represent actual other people. [2]

  5. Add, edit, and delete contact groups in AOL Desktop Gold Mail

    help.aol.com/articles/add-edit-and-delete...

    Save yourself time when sending the same email to multiple people by creating a group of your contacts. Instead of adding each email address separately, you can email a bunch of contacts by typing your group's name in the "To" field of a new email. Once you've created a group, you can continue to add, edit, or delete contacts from it. Add a group

  6. Customer relationship management - Wikipedia

    en.wikipedia.org/wiki/Customer_relationship...

    Contact-center automation, CCA, the practice of having an integrated system that coordinates contacts between an organization and the public, is designed to reduce the repetitive and tedious parts of a contact center agent's job. Automation prevents this by having pre-recorded audio messages that help customers solve their problems.

  7. Category:People and person infobox templates - Wikipedia

    en.wikipedia.org/wiki/Category:People_and_person...

    If the template has a separate documentation page (usually called "Template:template name/doc"), add [[Category:People and person infobox templates]] to the <includeonly> section at the bottom of that page. Otherwise, add <noinclude>[[Category:People and person infobox templates]]</noinclude>

  8. Compose and send emails in AOL Mail

    help.aol.com/articles/aol-mail-compose-and-contacts

    2. In the "To" field, type the name or email address of your contact. 3. In the "Subject" field, type a brief summary of the email. 4. Type your message in the body of the email. 5. Click Send. Want to write your message using the full screen? Click the Expand email icon at the top of the message.

  9. Call centre - Wikipedia

    en.wikipedia.org/wiki/Call_centre

    The contact center is a central point from which all customer contacts are managed. Through contact centers, valuable information can be routed to the appropriate people or systems, contacts can be tracked, and data may be gathered. It is generally a part of the company's customer relationship management infrastructure. The majority of large ...