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  2. Microsoft Dynamics 365 - Wikipedia

    en.wikipedia.org/wiki/Microsoft_Dynamics_365

    Microsoft Dynamics 365 is an integrated suite of enterprise resource planning (ERP) and customer relationship management (CRM) applications offered by Microsoft. [1] Combines various functions such as sales, customer service, field service, operations, finance, marketing, and project service automation into a single platform.

  3. Microsoft Power Platform - Wikipedia

    en.wikipedia.org/wiki/Microsoft_Power_Platform

    Microsoft Power Platform is a collection of low-code development tools that allows users to build custom business applications, automate workflows, and analyze data. [1][2] It also offers integration with GitHub, Microsoft Azure, Microsoft Dynamics 365, and Microsoft Teams, among other Microsoft and third-party applications. [3]

  4. Microsoft Certified Professional - Wikipedia

    en.wikipedia.org/wiki/Microsoft_Certified...

    The process of earning certification has changed multiple times since its initial inception. Into the 2020s the Microsoft announced that it was retiring all existing Microsoft Certified Professional (MCP), Microsoft Certified Solutions Developer (MCSD), Microsoft Certified Solutions Expert (MCSE) and Microsoft Certified Solutions Associate ...

  5. Customer relationship management - Wikipedia

    en.wikipedia.org/wiki/Customer_relationship...

    v. t. e. Customer relationship management (CRM) is a process in which a business or other organization administers its interactions with customers, typically using data analysis to study large amounts of information. [1] CRM systems compile data from a range of different communication channels, including a company's website, telephone (which ...

  6. Microsoft Azure - Wikipedia

    en.wikipedia.org/wiki/Microsoft_Azure

    A large variety of Azure certifications can be attained, each requiring one or multiple successfully completed examinations. Certification levels range from beginner, intermediate to expert. Examples of common certifications include: Azure Fundamentals; Azure Data Fundamentals; Azure AI Engineer Associate; Azure AI Fundamentals

  7. Microsoft Certified Partner - Wikipedia

    en.wikipedia.org/wiki/Microsoft_Certified_Partner

    A Microsoft Certified Partner (MCP) is a firm that provides Microsoft-related products or services, or support for such.It is part of the Microsoft Partner Network.. They are confirmed by Microsoft to be official, and that they work effectively, and help customers with a range of information technology (IT) projects and specific products and services.