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  2. Identify legitimate AOL websites, requests, and communications

    help.aol.com/articles/identify-legitimate-aol...

    • Phishing - an attempt by scammers to pose as a legitimate company or individual to steal someone's personal information, usernames, passwords, or other account information. • Fake email addresses - Malicious actors sometimes send from email addresses made to look like an official email address but in fact is missing a letter(s ...

  3. Reset or change your password - AOL Help

    help.aol.com/articles/account-management...

    Enter one of the account recovery items listed. Click Continue. Follow the instructions given in the Sign-in Helper. Change your password. From a desktop or mobile web browser: Sign in to the AOL Account security page. Click Change password. Enter a new password. Click Continue. From most AOL mobile apps: Tap the Menu icon. Tap Manage Accounts.

  4. AOL Help

    help.aol.com

    Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.

  5. Protect yourself from internet scams - AOL Help

    help.aol.com/articles/protect-yourself-from...

    Phishing scams happen when you receive an email that looks like it came from a company you trust (like AOL), but is ultimately from a hacker trying to get your information. All legitimate AOL Mail will be marked as either Certified Mail, if its an official marketing email, or Official Mail, if it's an important account email. If you get an ...

  6. Here's how to spot a scam online - AOL

    www.aol.com/lifestyle/protect-yourself-email...

    The best way to protect yourself against email phishing scams is to avoid falling victim to them in the first place. "Simply never take sensitive action based on emails sent to you," Steinberg says.

  7. How to spot phishing scams and keep your info safe - AOL

    www.aol.com/lifestyle/protect-yourself-email...

    Scammers can use your email to target you directly. And, unfortunately, plenty of email phishing scams today are more sophisticated than the older varieties that would directly ask for your ...

  8. Go phish? Cybersecurity experts explain what phishing ... - AOL

    www.aol.com/lifestyle/phish-cybersecurity...

    Make sure those backups aren’t connected to your home network, per the FTC. That usually means copying your computer files to an external hard drive or cloud storage instead. Phishing scams are ...

  9. Fix problems signing into your AOL account - AOL Help

    help.aol.com/articles/help-signing-in

    Enter your username and password. Click Sign in. If that doesn't fix the problem, try these steps and attempt to sign in after each one: Clear your browser's cookies. Quit and then restart your browser. Use a different supported web browser. Try signing into a different sign-in page, like our Aol.com sign-in page or the AOL Mail sign-in page.