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  2. AOL Video - Troubleshooting - AOL Help

    help.aol.com/articles/aol-video-troubleshooting

    You can update your Windows Media Player using the Windows Automatic Update feature. 1. Sign on to the AOL service or connect to your internet service provider as you normally would. 2. Click Start, select Programs or All Programs, and then click Windows Media Player. 3. Click the Help menu, and then click Check for Player Updates. 4.

  3. Troubleshooting AOL Desktop Gold

    help.aol.com/articles/aol-desktop-troubleshooting

    There can be many reasons why your browser crashes. However, most of these issues can be fixed with a simple and quick solution. Before trying the solution below, please report this issue by using the Report a Bug section that can be accessed by clicking the Help menu at the top.

  4. Restore your browser to default settings - AOL Help

    help.aol.com/articles/reset-web-settings

    • Restore your browser's default settings in Chrome. While Internet Explorer may still work with some AOL products, it's no longer supported by Microsoft and can't be updated. Because of this, we recommend you download a supported browser for a more reliable and secure experience.

  5. Select and enable a New Mail notification in AOL Mail

    help.aol.com/articles/select-and-enable-a-new...

    3. Under Permissions, select Allow under the Sound dropdown. Safari. 1. Sign in to AOL Mail. 2. From the Safari menu, click Settings for mail.aol.com. 3. Under Auto-Play, select Allow All Auto-Play. Firefox. 1. Sign in to AOL Mail. 2. In the URL bar, click the toggle icon | Allow Audio and Video.

  6. Fix problems with Games on AOL.com

    help.aol.com/articles/troubleshooting-games-com...

    If you're having trouble loading or playing a game, try these to fix your issue: • Restart your computer. • Clear cookies, cache, history and footprints in your browser. • Check that Games on AOL.com windows aren't blocked by your pop-up blocker. • Update your video card drivers.

  7. Settings A-Z - AOL Help

    help.aol.com/settings

    Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.

  8. Update AOL Mail settings

    help.aol.com/articles/aol-mail-mail-settings

    • New Mail Select the sound you want played when new email arrives. • Reading Select how you want your emails to be displayed in your inbox. • Today on AOL Select the box to show latest news, unread messages, and mail tips. • Sender Name Display Choose to display either the sender's name or email address.

  9. Fix problems reading or receiving AOL Mail

    help.aol.com/articles/fix-problems-reading-or...

    Fix problems with missing emails When emails go missing in AOL Mail, it's often due to a few simple things; either the message is in the wrong folder, your third-party mail client's settings, or your account was deactivated due to inactivity.