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5 year limited warranty on EGO outdoor power equipment and 3 year limited warranty on EGO Power+ System battery packs and chargers purchased from authorized EGO retailers. Please contact EGO Customer Service Toll-Free at 1-855-EGO-5656 any time you have questions or warranty claims.
My Warranty. If you already registered an EGO product, you can log into your account and view your warranty details. EGO tools are backed by an industry leading 5-year warranty. Our batteries and chargers are backed by an industry leading 3-year warranty.
A three-year limited warranty. Lighter, Quieter, and More Powerful than Gas. Better technology delivers Power Beyond Belief. ANY BATTERY POWERS ANY TOOL. With the convenience of universal battery compatibility, you can use any size battery for any tool in the EGO POWER+ lineup. THE POWER AND PERFORMANCE OF GAS.
Hi @Selin RiSe (Customer) please contact EGO support and they can register the replacement: 855 346 5656.
Our EGO customer support team would be happy to assist you in updating your battery's registration with your replacement's serial number! Please reach out to us by calling EGO at: 1-855-346-5656 or by sending us a direct message on Instagram, Facebook or Twitter.
Solution. Below are key points in ensuring you get the most out of your EGO battery: Always disconnect the battery from your EGO tool when it is not in use - leaving batteries in a tool can slowly drain the cells. Keep the battery stored in a room temperature environment - if battery cells get too hot or too cold, it will reduce performance.
The 5.0Ah battery fully charges in 30 minutes with the EGO POWER+ Turbo Charger (CH7000), 40 minutes with the Rapid Charger (CH5500), 70 minutes with the 320W Charger (CH3200), and 100 minutes with the Standard Charger (CH2100).
FOR THREE YEARS from the date of original retail purchase, the EGO Power+ System Battery Pack and Charger are warranted against defects in material or workmanship. Defective product will receive free repair. This warranty applies only to the original purchaser at retail and may not be transferred.
EGO WARRANTY POLICY. 5-year limited warranty on EGO POWER+ outdoor power equipment and portable power for personal, household use. 3-year limited warranty on EGO POWER+ System battery packs and chargers for personal, household use.
A major selling point of the eGo line is the 3-year battery warranty, but that warranty is worthless if it takes them an entire season to actually ship the replacement. (xposted from r/homeowners)