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  2. Receptionist - Wikipedia

    en.wikipedia.org/wiki/Receptionist

    The video receptionist and visitors can then communicate via 2-way video, allowing the receptionist to manage one or many office lobby areas from a central location. The advancement of office automation has eliminated some receptionists' jobs. For example, a telephone call could be answered by an automated attendant. However, a receptionist who ...

  3. Front office - Wikipedia

    en.wikipedia.org/wiki/Front_office

    The receptionist in the front office will pick up phone calls from customers too, welcome customers and also help customers checking out at last. [6] The employees who work in the lobby of the hotel are also part of the front office as they get in touch with customers directly. They will show customers the way and carry the luggage for them.

  4. Primary care ethics - Wikipedia

    en.wikipedia.org/wiki/Primary_care_ethics

    Primary care ethics is the study of the everyday decisions that primary care clinicians make, such as: how long to spend with a particular patient, how to reconcile their own values and those of their patients, when and where to refer or investigate, how to respect confidentiality when dealing with patients, relatives and third parties.

  5. Medical assistant - Wikipedia

    en.wikipedia.org/wiki/Medical_assistant

    Medical assistants perform routine clinical and administrative duties under the direct supervision of a physician or other health care professional. Medical assistants perform many administrative duties, including answering telephones, greeting patients, updating and filing patients' medical records, filling out insurance forms, handling correspondence, scheduling appointments, arranging for ...

  6. Current Procedural Terminology - Wikipedia

    en.wikipedia.org/wiki/Current_Procedural_Terminology

    As the AMA decided in April 1960, the Current Medical Terminology (CMT) handbook was first published in June 1962 – 1963 to standardize terminology of the Standard Nomenclature of Diseases and Operations (SNDO) and International Classification of Diseases (ICD), and for the analysis of patient records, and was aided by an IBM computer. [22]

  7. White-collar worker - Wikipedia

    en.wikipedia.org/wiki/White-collar_worker

    In addition, the work tasks have blurred. "White-collar" employees may perform "blue-collar" tasks (or vice versa). An example would be a restaurant manager who may wear more formal clothing yet still assist with cooking food or taking customers' orders, or a construction worker who also performs desk work.

  8. Job description - Wikipedia

    en.wikipedia.org/wiki/Job_description

    A job description or JD is a written narrative that describes the general tasks, or other related duties, and responsibilities of a position. It may specify the functionary to whom the position reports, specifications such as the qualifications or skills needed by the person in the job, information about the equipment, tools and work aids used, working conditions, physical demands, and a ...

  9. Responsibility assignment matrix - Wikipedia

    en.wikipedia.org/wiki/Responsibility_assignment...

    In business and project management, a responsibility assignment matrix [1] (RAM), also known as RACI matrix [2] (/ ˈ r eɪ s i /; responsible, accountable, consulted, and informed) [3] [4] or linear responsibility chart [5] (LRC), is a model that describes the participation by various roles in completing tasks or deliverables [4] for a project or business process.