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  2. Dunning–Kruger effect - Wikipedia

    en.wikipedia.org/wiki/Dunning–Kruger_effect

    Some researchers include a metacognitive component in their definition. In this view, the Dunning–Kruger effect is the thesis that those who are incompetent in a given area tend to be ignorant of their incompetence, i.e., they lack the metacognitive ability to become aware of their incompetence.

  3. Listening behaviour types - Wikipedia

    en.wikipedia.org/wiki/Listening_behaviour_types

    The different types of listening skills used in human communication include: [1] [2] However, in addition to the acoustic message, visual stimuli would also be processed, as well as information about the sound source and the social situation. [3] Active listening; Appreciative listening; Dialogic listening; Informative listening; Reflective ...

  4. Behavioral communication - Wikipedia

    en.wikipedia.org/wiki/Behavioral_communication

    Communicative behaviors are psychological constructs that influence individual differences in expressing feelings, needs, and thoughts as a substitute for more direct and open communication. [1] More specifically, communicative behaviors refer to people's tendency to express themselves using indirect messages. [ 2 ]

  5. Gibb categories - Wikipedia

    en.wikipedia.org/wiki/Gibb_Categories

    Defensive behaviors are carried out when a person feels threatened during communication and hence the need to defend him or herself. [1] Supportive communication is important as humans interact, as people need to feel a connection with other people. [2] Gibb believes that there are times and places when to use his methods of communication.

  6. Values in Action Inventory of Strengths - Wikipedia

    en.wikipedia.org/wiki/Values_in_Action_Inventory...

    For example, the researchers examined Hallmark greeting cards, personal ads, graffiti, bumper stickers, and profiles of Pokémon characters. After identifying dozens of "candidate strengths", the researchers refined their list by subjecting them to a list of ten criteria [ a ] to help them select the final 24 strengths for the CSV . [ 1 ]

  7. Cultural competence - Wikipedia

    en.wikipedia.org/wiki/Cultural_competence

    Cultural competence, also known as intercultural competence, is a range of cognitive, affective, behavioural, and linguistic skills that lead to effective and appropriate communication with people of other cultures.

  8. Positive behavior support - Wikipedia

    en.wikipedia.org/wiki/Positive_behavior_support

    These behaviors may be supported by reinforcement in the environment. People may inadvertently reinforce undesired behaviors by providing objects and/or attention because of the behavior. The positive behavior support process involves identifying goals, then undertaking functional behavior assessment (FBA). FBAs clearly describe behaviors ...

  9. Theory of basic human values - Wikipedia

    en.wikipedia.org/wiki/Theory_of_basic_human_values

    A "must-have" value is a value you have acted on or thought about in the previous 24 hours (this value item would receive a score of 6 or 7 on the Schwartz scale). A "meaningful" value is something you have acted on or thought about recently, but not in the previous 24 hours (this value item would receive a score of 5 or less). [17]