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Salesforce, Inc. is an American cloud-based software company headquartered in San Francisco, California.It provides applications focused on sales, customer service, marketing automation, e-commerce, analytics, artificial intelligence, and application development.
Salesforce CEO Marc Benioff told Fortune that the company was making a "hard pivot" to AI agents. Salesforce's Agentforce platform lets users create custom AI agents to interact with customers.
[30] [31] In November 2021, Benioff became co-CEO of Salesforce when Bret Taylor's promotion to co-CEO was announced. [32] One year later, Bret Taylor stepped down as Salesforce co-CEO, leaving Marc Benioff as sole CEO again. [33] As of February 2022, Benioff had an estimated net worth of US$8.31 billion according to Bloomberg Billionaires ...
Siebel introduced the first mobile CRM app called Siebel Sales Handheld in 1999. The idea of a stand-alone, cloud-hosted customer base was soon adopted by other leading providers at the time, including PeopleSoft (acquired by Oracle), [11] Oracle, SAP and Salesforce.com. [14] The first open-source CRM system was developed by SugarCRM in 2004 ...
Salesforce added a CMO in 2019, whose role focused on employee well-being. Google hired its first chief health officer in 2019. Google hired its first chief health officer in 2019.
However, Salesforce.com does not plan to move entirely to Amazon, but rather use Amazon only to meet infrastructure expansion needs in new geographical areas and for specific use cases. [262] [263] [264] On December 2, 2016, the partnership is extended and it is announced that Salesforce will use AWS infrastructure in Canada. [265] [266] 2017 ...