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  2. Troubleshoot a broadband internet connection - AOL Help

    help.aol.com/articles/troubleshooting-a...

    Reboot your modem/router - Sometimes the old "turn it off and on again" approach actually does work! Just wait about five minutes before turning it back on to make sure everything was reset. Just wait about five minutes before turning it back on to make sure everything was reset.

  3. Troubleshooting AOL Desktop Gold

    help.aol.com/articles/aol-desktop-troubleshooting

    If you are missing items or your settings are not saving correctly, try the solutions listed below. Close Desktop Gold and relaunch • Open task manaager • End task on ALL "AOL Desktop.exe" • Open Desktop Gold • If the issue still exists, proceed to the next step. Restart the computer • Restart your computer and restart Desktop Gold

  4. Restore your browser to default settings - AOL Help

    help.aol.com/articles/reset-web-settings

    If you've cleared the cache in your web browser, but are still experiencing issues, you may need to restore its original settings. This can remove adware, get rid of extensions you didn't install, and improve overall performance. Restoring your browser's default settings will also reset your browser's security settings.

  5. Hang (computing) - Wikipedia

    en.wikipedia.org/wiki/Hang_(computing)

    In many cases programs may appear to be hung, but are making slow progress, and waiting a few minutes will allow the task to complete. Modern operating systems provide a mechanism for terminating hung processes, for instance, with the Unix kill command, or through a graphical means such as the Task Manager's "end task" button in Windows (select the particular process in the list and press "end ...

  6. Windows Update - Wikipedia

    en.wikipedia.org/wiki/Windows_Update

    In Windows 10 and Windows 11, the use of Windows Update is mandatory, however, the software agreement states that users may stop receiving updates on their device by disconnecting their device from the Internet. [5] [6] There also exist C and D updates, [7] that users enroll in when they click the update button. [8]

  7. Reset (computing) - Wikipedia

    en.wikipedia.org/wiki/Reset_(computing)

    User initiated hard resets can be used to reset the device if the software hangs, crashes, or is otherwise unresponsive. However, data may become corrupted if this occurs. [ 6 ] Generally, a hard reset is initiated by pressing a dedicated reset button On some systems (e.g, the PlayStation 2 video game console), pressing and releasing the power ...

  8. AOL 24x7 Live Support Plus w/ LastPass Premium & Tech Help ...

    www.aol.com/products/tech-support/live-support-plus

    VIEW ALL PRODUCTS AND SYSTEM REQUIREMENTS. AOL Live Support: Web Browser Extensions: Operating Systems - Windows 7 or later, Mac OS X 10.7 (Lion) or later, Linux, Chrome OS Web Browsers - Internet ...

  9. Fix problems signing in to AOL Mail

    help.aol.com/articles/fix-problems-signing-in-to...

    Sometimes the old "turn it off and on again" actually works. In this case, try completely signing out of your account then sign back in. Many times, this will help, especially in cases of bad passwords or some simple browser issues.