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  2. Identify legitimate AOL websites, requests, and communications

    help.aol.com/articles/identify-legitimate-aol...

    • Don't use internet search engines to find AOL contact info, as they may lead you to malicious websites and support scams. Always go directly to AOL Help Central for legitimate AOL customer support. • Never click suspicious-looking links. Hover over hyperlinks with your cursor to preview the destination URL.

  3. Telephone slamming - Wikipedia

    en.wikipedia.org/wiki/Telephone_slamming

    Telephone slamming is an illegal telecommunications practice, in which a subscriber's telephone service is changed without their consent. Slamming became a more visible issue after the deregulation of the telecommunications industry in the mid-1980s, especially after several price wars between the major telecommunications companies.

  4. Contact AOL customer support

    help.aol.com/articles/account-management...

    Phone support is available for account management and password reset help, Mon-Fri: 8am-12am ET; Sat: 8am-10pm ET. For additional hours of operation for different services visit our support options page for contact info.

  5. Is that a scam? How to recognize and report fraudulent behavior

    www.aol.com/scam-recognize-report-fraudulent...

    Common phone scams: ... Complaints can be filed via the NJDCA website or via phone at 1-800-242-5846. Consumers can also report scams, ...

  6. Be on the lookout for these common phone scam area codes - AOL

    www.aol.com/lookout-common-phone-scam-area...

    The 'Ring and Run' Phone Scam This scam involves scammers pretending to be a representative of an organization or business with a time-sensitive message for the victim.

  7. Cramming (fraud) - Wikipedia

    en.wikipedia.org/wiki/Cramming_(fraud)

    In October 2014, AT&T Mobility agreed to pay $105 million in refunds and penalties for cramming for premium-rated short messages; the agreement was the largest such settlement in history; AT&T was "accused of keeping at least 35% of the fees, as well as obscuring the charges on bills and preventing customers from securing full refunds." [16]

  8. Protect yourself from internet scams - AOL Help

    help.aol.com/articles/protect-yourself-from...

    What are 800 and 888 phone number scams? If you get an email providing you a PIN number and an 800 or 888 number to call, this a scam to try and steal valuable personal info. These emails will often ask you to call AOL at the number provided, provide the PIN number and will ask for account details including your password.

  9. Voice phishing - Wikipedia

    en.wikipedia.org/wiki/Voice_phishing

    Voice phishing, or vishing, [1] is the use of telephony (often Voice over IP telephony) to conduct phishing attacks.. Landline telephone services have traditionally been trustworthy; terminated in physical locations known to the telephone company, and associated with a bill-payer.