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  2. Nonconformity (quality) - Wikipedia

    en.wikipedia.org/wiki/Nonconformity_(quality)

    In quality management, a nonconformity (sometimes referred to as a non conformance or nonconformance or defect) is a deviation from a specification, a standard, or an expectation. Nonconformities or nonconformance can be classified in seriousness multiple ways, though a typical classification scheme may have three to four levels, including ...

  3. Corrective and preventive action - Wikipedia

    en.wikipedia.org/wiki/Corrective_and_preventive...

    Non-conformance may be a market complaint or customer complaint or failure of machinery or a quality management system, or misinterpretation of written instructions to carry out work. The corrective and preventive action is designed by a team that includes quality assurance personnel and personnel involved in the actual observation point of non ...

  4. Voluntary Product Accessibility Template - Wikipedia

    en.wikipedia.org/wiki/Voluntary_Product...

    The term is commonly used in procurement discussions of compliance or conformance with Section 508. The VPAT was developed by ITI in partnership with the U.S. government's central procurement office, the General Services Administration , starting in 2001 to address the general issue of matching ICT product features to Section 508 accessibility ...

  5. Acceptance sampling - Wikipedia

    en.wikipedia.org/wiki/Acceptance_sampling

    The design of a single sampling plan requires the selection of the sample size and the acceptance number . MIL-STD-105 was a United States defense standard that provided procedures and tables for sampling by attributes (pass or fail characteristic).

  6. Quality management system - Wikipedia

    en.wikipedia.org/wiki/Quality_management_system

    A quality management system (QMS) is a collection of business processes focused on consistently meeting customer requirements and enhancing their satisfaction. It is aligned with an organization's purpose and strategic direction (ISO 9001:2015). [1]

  7. Audit - Wikipedia

    en.wikipedia.org/wiki/Audit

    To benefit the organization, quality auditing should not only report non-conformance and corrective actions but also highlight areas of good practice and provide evidence of conformance. In this way, other departments may share information and amend their working practices as a result, also enhancing continual improvement.

  8. Product certification - Wikipedia

    en.wikipedia.org/wiki/Product_certification

    product certifications (many nations) Product certification or product qualification is the process of certifying that a certain product has passed performance tests and quality assurance tests, and meets qualification criteria stipulated in contracts, regulations, or specifications (sometimes called "certification schemes" in the product certification industry).

  9. Zero Defects - Wikipedia

    en.wikipedia.org/wiki/Zero_Defects

    Prevention, in the form of "pledging ourselves to make a constant conscious effort to do our jobs right the first time", is the only way to guarantee zero defects. Beyond that, examining the production process for steps where defects can occur and mistake proofing them contributes to defect-free production. [16] [17]