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A hotel manager, hotelier, or lodging manager is a person who manages the operation of a hotel, motel, resort, or other lodging-related establishment. [1] Management of a hotel operation includes, but is not limited to management of hotel staff, business management, upkeep and sanitary standards of hotel facilities, guest satisfaction and customer service, marketing management, sales ...
The extent of duties of an individual hotel general manager vary significantly depending on the size of the hotel and company organization; for example, general managers of smaller boutique-type hotels may be directly responsible for additional administrative duties such as accounting, human resources, payroll, purchasing, and other duties that ...
Certified Hotel Administrator (CHA) is the highest certification from the American Hotel & Lodging Educational Institute. To be eligible, individuals must fall into one of the following categories: General Manager , owner/operator in a lodging hospitality company, or corporate executive at a lodging hospitality company responsible for the ...
In large organizations, such as certain hotels, or cruise ships with multiple restaurants, the maître d'hôtel is often responsible for the overall dining experience, including room service and buffet services, while head waiters or supervisors are responsible for the specific restaurant or dining room they work in. Food writer Leah Zeldes ...
Most hotel establishments are run by a general manager who serves as the head executive (often referred to as the "hotel manager"), department heads who oversee various departments within a hotel (e.g., food service), middle managers, administrative staff, and line-level supervisors. The organizational chart and volume of job positions and ...
HCM is a qualification in Hotel studies. This degree is also sometimes known as BHM (Bachelor of Hospitality Management) or (Bachelor of Hotel Management) and is a very popular Academic degree all over the world. A combination of Hospitality, Tourism, Management, Arts, Science & Technology are studied in the BSc. HCM Degree.