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A hotel manager, hotelier, or lodging manager is a person who manages the operation of a hotel, motel, resort, or other lodging-related establishment. [1] Management of a hotel operation includes, but is not limited to management of hotel staff, business management, upkeep and sanitary standards of hotel facilities, guest satisfaction and customer service, marketing management, sales ...
In 1985, he joined Atlantic City Hilton as a purchasing manager. [7] [8] [10] [11] Allen worked at The Trump Organization, which had taken over the Atlantic City Hilton, until 1993. [11] He became part of the senior management team for three Trump properties in Atlantic City, [7] before being promoted to
Operations management for services has the functional responsibility for producing the services of an organization and providing them directly to its customers. [ 1 ] : 6–7 It specifically deals with decisions required by operations managers for simultaneous production and consumption of an intangible product.
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In the hotel industry, the general manager is the head executive responsible for the overall operation of an individual hotel establishment including financial profitability. The general manager holds ultimate managerial authority over the hotel operation and usually reports directly to a regional vice president, corporate office, and/or hotel ...
Most hotel establishments are run by a general manager who serves as the head executive (often referred to as the "hotel manager"), department heads who oversee various departments within a hotel (e.g., food service), middle managers, administrative staff, and line-level supervisors. The organizational chart and volume of job positions and ...
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