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A Reservation Against Cancellation (RAC) is a type of ticket that can be sold for travel on the Indian Railways. Although it ensures certainty of travel, it does not guarantee a berth . A berth will be allocated to the ticket who reserves an RAC ticket if passengers who already have a confirmed ticket do not board before the train departure or ...
Tatkal tickets can be booked over the counter in a railway station and on the internet at IRCTC. Ticket booking opens at 10:00 AM on the day before the day of the train at origin station. The day of the journey is defined as the day of chart preparation. For APP based booking TATKAL window opens 1 day in advance excluding the day of journey.
In 2016, Maharashtra Police reported a potential leak of personal information relating to 10 million users registered with IRCTC. [56] IRCTC set up a committee consisting of officials from the IRCTC and Centre for Railway Information Systems (CRIS) to examine the report and declared that the data with IRCTC was safe and some data shared with ...
In case one can make seat reservations, train seating plans or train seat maps [2] are provided in computer reservation systems to allow future train passengers to select their seat, usually an aisle seat or window seat. On railway platforms passenger information systems generally display coach and seat numbers, allowing passenger to more ...
The Jan Shatabdi Express (lit. ' People's Century Express ') is a more affordable and economical version of the Shatabdi Express. The word 'Jan' refers to common people. Being an economical version of the Shatabdi Express, it provides the passenger with Air Conditioned Chair Car, Second Class Seating and Unreserved clas
The department is also concerned with provisioning of passenger amenities and re-dressal of customer complaints. Various passenger amenities in Railway Stations and Trains, like catering, stalls on the Railway Stations, services in trains and stations etc. come under the superintendence of IRTS Officers working in the Commercial Department.
Humsafar Express is a fully premium service with AC-3 Tier and Sleeper class accommodation having all the modern facilities designed and operated by Indian Railways. "Humsafar" is an Urdu word meaning "co-passenger" The first service was inaugurated on 16 December 2016 between Gorakhpur and Anand Vihar Terminal , New Delhi .
Next Generation e-Ticketing (NGeT): The Internet-based E-ticketing reservation system, developed for IRCTC, that connects at the back-end to PRS. [7] Computerization of Indian Railways' Unreserved Ticketing System: Unreserved ticketing is a major component of IR's ticket volume, and an important source of revenue.