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A call detail record contains data fields that describe a specific instance of a telecommunication transaction, but does not include the content of that transaction. By way of simplistic example, a call detail record describing a particular phone call might include the phone numbers of both the calling and receiving parties, the start time, and duration of that call.
Automatic message accounting (AMA) provides detailed accounting for telephone calls. When direct distance dialing (DDD) was introduced in the US, message registers no longer sufficed for dialed telephone calls. The need to record the time and phone number of each long-distance call was met by electromechanical data processing equipment.
To perform the rating calculations it is necessary to produce a Call detail record/EDR. [citation needed] A Call detail record [3] [4] (CDR, also known as Call Data Record) [5] is "a record of a call setup and completion", [5] and its format "varies among telecom providers or programs", which some allow to be configured by the user.
Telephone call data, such as originating station, destination, start and ending times, and transmission characteristics, is collected from a telecommunications system or private branch exchange (PBX) in form of call detail records (CDRs). The equipment typically presents this data on older PBXs via a serial communications port, or more recently ...
For mobile telecommunications, the Charging Data Record (CDR) is, in 3GPP parlance, a formatted collection of information about a chargeable telecommunication event (making a phone call, using the Internet from your mobile device).
A dispatcher may announce the call details to field units over a two-way radio. Some systems communicate using a two-way radio system's selective calling features. CAD systems may send text messages with call-for-service details to alphanumeric pagers or wireless telephony text services like SMS. The central idea is that persons in a dispatch ...
Customer proprietary network information (CPNI) is the data collected by telecommunications companies about a consumer's telephone service. [1] It includes the time, date, duration and destination number of each call, the type of network a consumer subscribes to, and certain other information that appears on the consumer's telephone bill. [2]
A call detail record or call recording software is used to record all received calls, including time, date, duration, calling number and called number for future reference. [ 4 ] Interactive voice response is a sound recording device that allows a caller to give information to a system verbally about what services or support they require.