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Check your account email client. One of the top reasons a user can't find their emails is due to settings from a third-party email client such as Outlook or the Mail app on your phone. Chances are the settings in the program are set to delete the emails from the AOL server each time you check your mail.
Desktop apps, like Outlook, Thunderbird, and Mac Mail, can access AOL Mail using POP. Copies of your email download to the app, so actions in the app won't affect your account. One POP setting, however, will delete email from your account when it's downloaded. To disable the "delete emails from server" option, contact your app manufacturer.
• If you've set up filters, the settings may be routing some emails to the trash. You can review your filter settings in New AOL Mail and edit or delete any incorrect filters • If you're using a mobile app or program that's setup to delete email from the server, you'll need to contact the manufacturer for help.
If you accidentally deleted a file, photo, or MP3, there's no need to worry. AOL's Search and Recover can assist you in locating any lost files or folders that may have been mistakenly deleted. Search and Recover is able to perform recoveries for many digital media and devices including cameras, music players, CDs, DVDs, memory cards and flash ...
Get live expert help with your AOL needs—from email and passwords, technical questions, mobile email and more. Search and Recover It's fast and easy to use, and even data lost years ago can be recovered.
Never worry about getting overwhelmed with old or unwanted emails. AOL Mail lets you easily delete unwanted messages. If any of your emails have been permanently deleted or have gone missing in the last 7 days, give us a call and we' ll do everything we can to try to recover your lost messages. Delete a single email
You've Got Mail!® Millions of people around the world use AOL Mail, and there are times you'll have questions about using it or want to learn more about its features. That's why AOL Mail Help is here with articles, FAQs, tutorials, our AOL virtual chat assistant and live agent support options to get your questions answered.
But if you want to totally clean out your spam folder and delete all spam emails in one fell swoop, look for the option to select all spam emails, then delete them with a single click.