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The North American Numbering Plan (NANP) divides the territories of its members into geographic numbering plan areas (NPAs). Each NPA is identified by one or more numbering plan area codes (NPA codes, or area codes), consisting of three digits that are prefixed to each local telephone number having seven digits.
*70 and 1170 — cancel call waiting on a call-by-call basis *71 and 1171 — three-way calling, which lets a person talk to people in two different locations at the same time *74 and 1174 — speed dial, which allows someone to quickly dial any of eight frequently called numbers using a one-digit code, from any phone on their line
In a call center or contact center environment, the call is then typically answered by a telephone system known as an automatic call distributor (ACD) or private branch exchange (PBX). The subsequent routing of the call may be done in many ways, ranging from simple to complex depending on the needs of the owner of the toll-free number.
The additional demands for PCS and cellular phone numbers helped necessitate the 831/408 area code split, the 650/415 split, and the earlier 510/415 split. Part of the previous dialing plan included a mass calling prefix for radio station contests, introduced in the 1960s because some contests put unacceptable loads on the Bay Area's telephone ...
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