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In 2011, during the debate about the Health and Social Care Act 2012 the organisation analysed the 11,000 accounts of healthcare experiences posted on the site over the previous five years focused on the most critical postings to find where patients felt the NHS needs to improve. Staff attitudes generated the biggest criticism.
They publish WebMD the Magazine, a patient-directed publication distributed bimonthly free of charge to 85 percent of physician waiting rooms. [13] Medscape is a professional portal for physicians and has training materials, a drug database, and clinical information on 30 medical specialty areas and more than 30 physician discussion boards. [ 14 ]
In the beginning, Healthwise offered printed decision-support and self-care materials for patients. It also publishes the Healthwise Handbook, a handbook with plain-language information and prevention tips on 190 common health problems, which is periodically updated and contains physician-approved guidelines on if and when to call a doctor for the problems it covers.
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