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Call forwarding, or call diversion, is a telephony feature of all telephone switching systems which redirects a telephone call to another destination, which may be, for example, a mobile or another telephone number where the desired called party is available. Call forwarding was invented by Ernest J. Bonanno.
Calls may be diverted to voicemail manually or automatically. The caller is prompted to leave a message and the recipient can retrieve the message at a later time. Voicemail can be used for personal calls and more complex systems exist for companies and services to handle customer requests.
Each time a call is sent to the voice mail system, a message is sent using SMDI over a serial interface that identifies the line, the type of call, and the calling/called party numbers. The SMDI protocol also specifies a method for turning the message-waiting indicator (MWI) on and off on individual telephones.
Over 30% of U.S. companies use Voice over Internet Protocol (VoIP) phone systems. Many switch from conventional services to realize the benefits of VoIP, including lower costs, operational ...
181 Call is Being Forwarded Servers can optionally send this response to indicate a call is being forwarded. [1]: §21.1.3 182 Queued Indicates that the destination was temporarily unavailable, so the server has queued the call until the destination is available. A server may send multiple 182 responses to update progress of the queue.
Abbreviated and regularly referred to as AMIS, the Audio Messaging Interchange Specification is a standard that allows the transmittal of intact voice mail messages between voice mail systems of different vendors - allowing a user to "forward" a voice mail message to a user on a different voice mail system (in a different geographic area, or conceivably, at a different company).
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