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ADFS support; While Remote Assistance establishes a Remote Desktop Protocol (RDP) connection to the end user's computer (requires TCP port 3389 to be opened on the client machine and the firewall/NAT/router behind which the machine is), Quick Assist is cloud-based and requires one outbound connection from the helper's PC to the cloud service ...
AnyDesk is one of many tools used in technical support scams and other remote access scams. [9] [10] [11] It can be optionally installed on computers and smartphones with full administrative permissions, if the user chooses to do so. [23] This provides the host user with full access to the guest computer over the Internet, and, like all remote ...
RemotePC is a remote access and remote control software application, developed and owned by IDrive Inc., a software company based in Calabasas, California, United States. [ 2 ] [ 3 ] Its core function is in enabling remote access and maintenance to computers and other devices.
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One of the most used tools in remote support sessions are the ones that allow desktop sharing. [2] It is also possible to provide what is commonly called Unattended Support (the technician is granted total remote access to the client’s computer, even when he is not physically close to it).
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