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  2. Change management - Wikipedia

    en.wikipedia.org/wiki/Change_management

    The Change Management Foundation is shaped like a pyramid with project management managing technical aspects and people implementing change at the base and leadership setting the direction at the top. The Change Management Model consists of four stages: Determine Need for Change; Prepare & Plan for Change; Implement the Change; Sustain the Change

  3. John Kotter - Wikipedia

    en.wikipedia.org/wiki/John_Kotter

    In Leading Change (1996), and subsequently in The Heart of Change (2002), Kotter describes an eight stage model of successful change in which he seeks to support managers to lead change and to understand how people accept, engage with and maintain successful organisational change. The eight stages or steps include the creation of "a sense of ...

  4. Responsibility assignment matrix - Wikipedia

    en.wikipedia.org/wiki/Responsibility_assignment...

    In business and project management, a responsibility assignment matrix [1] (RAM), also known as RACI matrix [2] (/ ˈ r eɪ s i /; responsible, accountable, consulted, and informed) [3] [4] or linear responsibility chart [5] (LRC), is a model that describes the participation by various roles in completing tasks or deliverables [4] for a project or business process.

  5. Business transformation - Wikipedia

    en.wikipedia.org/wiki/Business_transformation

    In management it has been said that business transformation involves making fundamental changes in how business is conducted in order to help cope with shifts in market environment. [1] However this is a relatively narrow definition that overlooks other reasons and ignores other rationales.

  6. Organization development - Wikipedia

    en.wikipedia.org/wiki/Organization_development

    It also illustrates other aspects of Lewin's general model of change. As indicated in the diagram, the planning stage is a period of unfreezing, or problem awareness. [22] The action stage is a period of change, that is, trying out new forms of behavior in an effort to understand and cope with the system's problems.

  7. Change management (ITSM) - Wikipedia

    en.wikipedia.org/wiki/Change_management_(ITSM)

    Change management is an IT service management discipline. The objective of change management in this context is to ensure that standardized methods and procedures are used for efficient and prompt handling of all changes to control IT infrastructure, in order to minimize the number and impact of any related incidents upon service. Changes in ...