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  2. A fake Amazon refund scam leaves Louisiana couple out $60,000

    www.aol.com/news/fake-amazon-refund-scam-leaves...

    An elderly couple was recently contacted by an alleged code agent from amazon claiming they were hacked, according to Crowley Police Chief Jimmy Broussard. A fake Amazon refund scam leaves ...

  3. Overpayment scam - Wikipedia

    en.wikipedia.org/wiki/Overpayment_scam

    An overpayment scam, also known as a refund scam, is a type of confidence trick designed to prey upon victims' good faith.In the most basic form, an overpayment scam consists of a scammer claiming, falsely, to have sent a victim an excess amount of money.

  4. Package redirection scam - Wikipedia

    en.wikipedia.org/wiki/Package_redirection_scam

    The person who received the fraudulent return may also choose to retain the package and hand it to the authorities. The weight of the package can also be used to prove fraud, as scammers generally use an empty envelope. [12] However, some scammers may place garbage in the package to match the weight of the item, complicating the process. [13]

  5. Product return - Wikipedia

    en.wikipedia.org/wiki/Product_return

    Another problem is when customers legitimately purchase an item, then re-enter the store with the receipt, take an identical item off the shelf, and approach the customer service desk requesting a refund. In the process, they essentially receive the item for free, and may be charged with shoplifting or another similar crime if caught.

  6. 81 Times Customer Support Chats Were Completely Useless - AOL

    www.aol.com/lifestyle/81-times-customer-support...

    Image credits: Tiberius_Jim If there’s anyone that knows all about customer service, it’s Shep Hyken.He’s done endless amounts of research, written best-selling books, trained people, and ...

  7. FTC sends $5.6 million in refunds to Ring customers as part ...

    www.aol.com/news/ftc-sends-5-6-million-150840917...

    The Federal Trade Commission is sending more than $5.6 million in refunds to consumers as part of a settlement with Amazon-owned Ring, which was charged with failing to protect private video ...

  8. Amazon Won't Issue a Full Refund: Help Me, WalletPop! - AOL

    www.aol.com/news/2010-12-21-amazon-wont-issue-a...

    I ordered something from Amazon, which I have used before with no problems. But I ordered a Nintendo DSi for my daughter, then bought one Amazon Won't Issue a Full Refund: Help Me, WalletPop!

  9. Criticism of Amazon - Wikipedia

    en.wikipedia.org/wiki/Criticism_of_Amazon

    Customers received a refund of the purchase price and, later, an offer of an Amazon gift certificate or a check for $30. The e-books were initially published by MobileReference on Mobipocket for sale in Australia only, because the works had become public domain in that country.