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Note: Responses to inquiries through the NVC Public Inquiry form will come from TSGSystem@tsg.state.gov. Please do not send inquiries directly to that address as they will not be received by the National Visa Center. Send all inquiries using the below Public Inquiry Form.
Visit https://nvc.state.gov for detailed instructions on processing your case and a variety of FAQs. if you cannot find the answer to your question at https://nvc.state.gov or https://ceac.state.gov, use the Public Inquiry Form at https://nvc.state.gov/inquiry. Do not submit repeat inquiries.
Please use the Public Inquiry Form if you need to contact NVC. National Visa Center: After petition approval, the National Visa Center (NVC) handles processing for certain kinds of documents, sending them onward to U.S. Embassies & Consulates. When and how to Contact NVC
Below are the current processing times for NVC. This page is updated once a week for your convenience. Please refer to this page to see if you should have received a response from NVC. If you should have received a response per the timeframes below, please contact us using our public inquiry form.
Note: Responses to inquiries through the NVC Public Inquiry form will come from TSGSystem@tsg.state.gov. Please do not send inquiries directly to that address as they will not be received by the National Visa Center. Send all inquiries using the below Public Inquiry Form.
Written inquiries should be submitted by using the Public Inquiry Form. Failure to use this form will delay any responses from NVC.
After the U.S. Citizenship and Immigration Services (USCIS) approves your request to immigrate to the U.S., USCIS sends your petition to the National Visa Center (NVC). NVC will request the immigrant visa application fee and all documents.
Applicants whose case is at NVC should submit requests using NVC’s online inquiry form. NVC will forward the request to USCIS and change the visa category back to F2B upon receipt of USCIS’s approval.
Attorneys need to contact NVC by using our Public Inquiry Form if there is a change to their contact information. How do I update my mailing address or phone number? To update the mailing address or phone number of anyone associated with a case, please contact NVC using our Public Inquiry Form.
When will NVC respond to my inquiry submitted online? Please visit https://nvc.state.gov/timeframes for information regarding public inquiry form response times. I would like to contact NVC to keep my immigrant case active. To keep your case active, do not let more than one year pass without contacting NVC.