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It is complemented by Get Help, a feature introduced in Windows 10 that enables the user to contact Microsoft directly but does not allow for remote desktoping or screen sharing. Before Quick Assist was introduced in Windows 10, Windows XP and later Windows versions offered a similar feature called Windows Remote Assistance .
Remote Desktop Services (RDS), known as Terminal Services in Windows Server 2008 and earlier, [1] is one of the components of Microsoft Windows that allow a user to initiate and control an interactive session [2] on a remote computer or virtual machine over a network connection.
The Remote Desktop client for Windows (MSRDC), [17] branded as Microsoft Remote Desktop, Remote Desktop, and Azure Virtual Desktop if installed from the Microsoft Store, is a client that uses the Remote Desktop Protocol to allow users to connect to Azure Virtual Desktops on feeds made available by enterprise administrators. [18]
Azure Virtual Desktop with Windows 10/11 Enterprise Multi-Session is a cloud-based alternative to an on-premise Remote Desktop Server (RDS). AVD is deployed in Azure Cloud as a virtual machine. License costs are already included in several Microsoft 365 subscriptions, including Microsoft 365 Business Premium or Microsoft 365 E3.
Microsoft App-V is an additional component requiring licensing for use. Licensing is user-based and is either acquired by licensing Microsoft Desktop Optimization Pack (MDOP) for use on client operating systems, or as part of the Microsoft Remote Desktop Server Client Access License for use on Remote Desktop Servers.
The .NET client is targeted to Microsoft Windows computers and is activated with a custom URI Scheme which starts the session from an installed handler on the controller's workstation. [11] For end-users joining a support session, a variety of bootstrappers can be used including Microsoft's ClickOnce technology. [12]
Microsoft Configuration Manager (ConfigMgr) is a systems management software product developed by Microsoft for managing large groups of computers providing remote control, patch management, software distribution, operating system deployment, and hardware and software inventory management.
Remote assistance: remote and local users are able to view the same screen at the same time, so a remote user can assist a local user. Access permission request: local user should approve a remote access session start. NAT passthrough: the ability to connect to the server behind a NAT without configuring the router's port forwarding rules. It ...