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In the following years, J.D. Power and Associates became particularly known for its automotive customer satisfaction rankings, while continuing to work in other areas such as food and computers. The firm created the first Dealer Attitude Study in 1976 and the U.S. Automotive Customer Satisfaction Index in 1981. [15] [16]
J.D. Power & Associates 2013 released its North America Airline Satisfaction Study. US Airways (NYSE: LCC) was at the bottom of the list. United, of United Continental Holdings (NYSE: UAL) was ...
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Power began conducting customer satisfaction research on April 1, 1968, as founder of the marketing information firm J.D. Power and Associates. Power started J.D. Power and Associates at the kitchen table with his family [3] and initially the "Associates" in the firm's title were his own wife and children. [1]
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JD.com's Baa1 ratings reflect the company's (1) growing and sizeable operations in China's e-commerce market, (2) unique business model with deep supply-chain capability and economies of scale ...
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