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Remote Assistance is installed by default on Windows clients, but must be added manually on Windows Server 2008 R2 servers. [11] Remote assistance sessions may be initiated using the Windows Remote Assistance application available on the Start menu under All Apps → Maintenance [12] or by invoking msra.exe from command-line interface. [13]
One of the most used tools in remote support sessions are the ones that allow desktop sharing. [2] It is also possible to provide what is commonly called Unattended Support (the technician is granted total remote access to the client’s computer, even when he is not physically close to it).
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Screenshot of an iOS 17 home screen, displaying various built-in apps. Apple Inc. develops many apps for iOS that come bundled by default or installed through system updates. . Several of the default apps found on iOS have counterparts on Apple's other operating systems such as macOS, iPadOS, watchOS, and tvOS, which are often modified versions of or similar to the iOS applicati
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One form of remote administration is remote desktop software, and Windows includes a Remote Desktop Connection client for this purpose. Windows XP comes with a built-in remote administration tools called Remote Assistance and Remote Desktop, these are restricted versions of the Windows Server 2003 Terminal Services meant only for helping users ...
On August 20, 2009, Apple released version 3.3 which fixed many bugs and allowed function keys and key combinations to be sent to the remote computer instead of the local machine. [7] On January 6, 2011, Apple released version 3.4 which provides compatibility with the Mac App Store. [8]