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Software asset management (SAM) is a business practice that involves managing and optimizing the purchase, deployment, maintenance, utilization, and disposal of software applications within an organization.
IT portfolio management is the application of systematic management to the investments, projects and activities of enterprise Information Technology (IT) departments. . Examples of IT portfolios would be planned initiatives, projects, and ongoing IT services (such as application s
Responding to growing dependence on IT, the UK Government's Central Computer and Telecommunications Agency (CCTA) in the 1980s developed a set of recommendations designed to standardize IT management practices across government functions, built around a process model-based view of controlling and managing operations often credited to W. Edwards Deming and his plan-do-check-act (PDCA) cycle.
ISO/IEC 19770-1 is a framework of ITAM processes to enable an organization to prove that it is performing software asset management that meets corporate governance standards.
Data center asset management (also referred to as inventory management) [22] is the set of business practices that join financial, contractual and inventory functions to support life cycle management and strategic decision making for the IT environment.
BiSL is a framework of best practices for the Information Management domain. MOF [15] (Microsoft Operations Framework) includes, in addition to a general framework of service management functions, guidance on managing services based on Microsoft technologies.
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