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  2. Life Alert Emergency Response - Wikipedia

    en.wikipedia.org/wiki/Life_Alert_Emergency_Response

    Life Alert's sales training manual encouraged sales representatives to say that people were in danger without the system and to "go for the emotional sale, not a logical sale." [ 7 ] [ 8 ] Life Alert's sales representatives would initially quote an inflated price and then quoted a lower price in order to make the person think they were ...

  3. Training manual - Wikipedia

    en.wikipedia.org/wiki/Training_manual

    A training manual is a document, a book or booklet of instructions and information, used as an aid to learning a task, skill, or job. [1] Training manuals are widely used, including in business and the military. [citation needed] A training manual may be particularly useful as: an introduction to subject matter prior to training

  4. Sales and operations planning - Wikipedia

    en.wikipedia.org/wiki/Sales_and_operations_planning

    APICS defines S&OP as the "function of setting the overall level of manufacturing output (production plan) and other activities to best satisfy the current planned levels of sales (sales plan and/or forecasts), while meeting general business objectives of profitability, productivity, competitive customer lead times, etc., as expressed in the ...

  5. Operations manual - Wikipedia

    en.wikipedia.org/wiki/Operations_manual

    The operations manual is the documentation by which an organisation provides guidance for members and employees to perform their functions correctly and reasonably efficiently. [1] It documents the approved standard procedures for performing operations safely to produce goods and provide services. [ 2 ]

  6. Solution selling - Wikipedia

    en.wikipedia.org/wiki/Solution_selling

    Solution selling is a type and style of sales and selling methodology. Solution selling has a salesperson or sales team use a sales process that is a problem-led (rather than product-led) approach to determine if and how a change in a product could bring specific improvements that are desired by the customer. The term "solution" implies that ...

  7. Sales management - Wikipedia

    en.wikipedia.org/wiki/Sales_management

    Sales manager is the typical title of someone whose role is sales management. The role typically involves talent development . Churchill mentioned that the antecedents of sales performance are based on the meta-analysis for the period 1918- 1982 (76 years of previous research work). [ 1 ]

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  9. Workforce management - Wikipedia

    en.wikipedia.org/wiki/Workforce_management

    Workforce management (WFM) is an institutional process that maximizes performance levels and competency for an organization.The process includes all the activities needed to maintain a productive workforce, such as field service management, human resource management, performance and training management, data collection, recruiting, budgeting, forecasting, scheduling and analytics.

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